Senior Specialist, Business Development – New Zealand and Pacific Islands

Does playing a critical role in driving business growth, providing first-class service to our customers, and managing relationships with agents across multiple markets sound exciting to you? How about working for a leading global financial services company on a passionate and driven team that’s committed to success and growth? Join Western Union as a Business Development Senior Specialist overseeing New Zealand and the Pacific Islands region.

Western Union powers your pursuit.

In this critical role, you will be responsible for managing key stakeholders, and identifying and developing opportunities within the region to achieve our business targets.

You will be reporting into the Country business leader for New Zealand and Pacific Islands based in Auckland, New Zealand. You will travel occasionally within the Pacific region and globally and you will take full ownership of the following:

Role Responsibilities:

• Drive revenue growth by developing and implementing omnichannel sales, marketing and pricing strategies.

• Manage key external and internal stakeholders, including C-suite level.

• Direct accountability for revenue, profitability, and customer satisfaction targets.

• Build, review and analyse performance data and competitive data to support business strategies and decisions.

• Support launch of new digital products and maintain and expand ecosystem partnerships across New Zealand and the Pacific and deliver an exceptional customer experience.

• Collaborate with globalcross-functional teamsto drive processimprovements,efficiencies, and

compliance.

Role Requirements:

• To be successful in this role you will have at least 5 years of experience in Client Relationship Management, Sales and/or Marketing.

• You have significant experience with digital products, ideally in financial services.

• You exhibit high energy, curiosity and show enthusiasm to drive business growth and deliver consistent results.

• Experience analysing large amounts of data and creating insights and strategies.

• Experience in managing complex projects.

• Strong business acumen, understanding and a growth mindset.

• Experience in direct-to-consumer business across retail channels and digital channels is highly desirable.

• Experience working with the Pacific region is desirable but not necessary.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/ ).

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your New Zealand specific benefits include:

• 20 days of leave

• Parental Leave

• Health and Wellness Program

• Referral program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

05-15-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.