Are you interested in designing and coding a next-generation web application used by millions of users every day? Do you wish to help us scale to over a billion users? Are you excited about providing reliable, scalable, performant and cost-efficient services? If you have answered a resounding “YES!” for all the above, then we may have a position for you!

The Outlook Services Engineering team designs and implements services to support different Outlook clients which have hundreds of millions of active users. We are building the next generation of Artificial Intelligence (AI) driven productivity features in email to help everyone on the planet to do more and stay organized. And we are looking for a Software Engineer II who is passionate about creating best-in-class intelligent user experiences and eager to join a team that moves fast, is data-driven, and cares deeply about our customers. You will be part of a passionate and creative team working to modernize the way people collaborate and communicate. This is a great opportunity to prove yourself and accelerate your career growth. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Works with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements for a set of features. Begins to leverage a variety of feedback channels to incorporate insights into future designs or solution fixes. Incorporates appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.

• Contributes to processes for the architecture of a product/solution feature and helps to create proposals for architecture by testing design hypotheses and helping to refine code and design plans, demonstrating technical leadership .Provides initial reactions and input to engineers in the team. Owns architecting of solutions, demonstrating technical leadership as applicable. Contributes to the development of design documents for designs or User Stories and determines the technology that will be leveraged and how it will interact. Escalates and shares findings from investigations with the team and owns design decisions. Helps to assure system architecture meets security and compliance requirements and expectations.

• Creates and implements code for a product, service, or feature, reusing code as applicable. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered. Applies coding patterns and best practices to write code.

• Reviews work items to deepen knowledge of product features in partnership with appropriate stakeholders (e.g., project managers) and executes project plans, release plans, and work items. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Escalates any issues that would cause a delay.

• Maintains operations of live service as issues arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues and complex issues when applicable impacting performance or functionality of Live Site services and escalates as necessary.

• Builds knowledge, shares new ideas, and shares pinpoints of engineering tool gaps to improve software developer tools to support other programs, tools, and applications to create, debug, and maintain code for complex product features.

• Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.

Qualifications

Required/Minimum Qualifications (RQs/MQs)

• Bachelor's Degree in Computer Science, or related technical discipline with proven software development experience

• Strong passion and proven experience delivering high quality services at scale spanning multiple systems and groups

• 10+years of experience designing, implementing, and shipping products. 

• Exceptional problem solving, coding & debugging skills

• Experience developing, debugging, and shipping software products on large code bases that span platforms and tools

• At least 3+ years experiences of being a people manager

• Have proven track record of forming, mentoring and growing strong engineering teams

• Thought leader and a change agent

• Obsessed about great customer experiences and outcomes

• Great communicator, able to convey complex issues, ideas and concepts clearly

• Excellent collaboration skills with partners

• Love mentoring and helping others grow in their career

• Good at creating clarity, generating energy and delivering results.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .