Manager Volunteer Services

Texas Health Dallas

For more than a half-century, Texas Health Presbyterian Hospital Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966.

We specialize in cancer care, cardiology, neurosciences, women’s services and emergency medicine. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services.

Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more.

Location-Texas Health Dallas

Job Duties

Growth: Development of strategic relationships within the surrounding community in order to successfully recruit and increase the current volunteer staff of adult volunteers and a successful summer student program.

Service Excellence: Management of volunteer Coordinator and Administrative Assistant in order to ensure quality service of department deliverables and service to volunteers and guests. Management, in partnership with the Volunteer Coordinator, of volunteer staffed areas, including but not limited to the information desks, surgery waiting room, flower room and summer student program addressing staffing needs, communication and problem solving.

Quality: Provide development of volunteers through service excellence trainings and job specific trainings. Participation in other activities to bring enrichment to professional growth and service to department.

Relationships: Manage successful training for employees and volunteers. Schedule, plan and coordinate annual Volunteer Recognition Banquet.

Finance: Exhibits fiscal responsibility by working within budget limits to provide quality departmental operational needs and monitors growth within department to define future needs of department.

Education

H.S. Diploma or equivalent required

Bachelor's Degree in Business, heath care related, or other relevant field preferred

Experience

3 years relevant healthcare, non-profit, or administrative experience required

1 year Supervisory and/or volunteer management experience preferred

Skills

Leadership

Why Texas Health?

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row!

We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and to do your life’s best work here!

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Here are a few of our recent awards:

· 2023 Fortune’s 100 Best Companies to Work For® (9th consecutive year & we're one of only three health systems to be recognized.)

· Becker's Healthcare 2023 list of 150 top places to work in healthcare

· America's Greatest Workplaces for Diversity 2023 by Newsweek magazine (We’re one of only six healthcare employers in Texas to earn a spot on the list.)

· 2022 “20 Best Workplaces in Health Care” by Great Place to Work® and Fortune (8th consecutive year, 7th year as #1)

· 2022 Companies That Care® list by PEOPLE magazine and Great Place to Work®

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.