Malvern, PA | Malvern, PA | 2 Locations Full time | Full time | Full time REQ-2024-394

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location: Commutable to any Customers Bank established location -- the expectation is to come into the office on a hybrid basis, at least 3 days per week with Monday, Tuesday, and Thursday being set days.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

What you'll do:

Customers Bank is looking for a Vice President, HRIS Manager to join our Team! The HRIS Manager will develop, design, and administer the Workday HRIS function and provide human capital analytics for 700+ employees in most US states as the company expands its footprint. This position will offer the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the SVP, Total Rewards and collaborating with team members throughout the organization. The ideal candidate must possess strong attention to detail, have previous experience with Workday HRIS, HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. Hybrid work at one of our main offices is preferred and remote arrangements may be considered.

Responsibilities:

• * End-to-end ownership of the Customers Bank HRIS system (Workday)
• * Development, enhancement, and continuous improvement of HRIS functionality, reporting capabilities, data analytics, third-party integrations, data security, and overall employee experience.
• * Management and oversight of HRIS, providing consultation and support in partnership with talent acquisition, learning/development, compensation, employee benefits, payroll, corporate governance, and finance.
• * Support the People Experience Team, while driving the tactical execution of Firm-wide initiatives and priorities.

• * Partner with stakeholders to maximize HRIS system functionality and support business needs; plan and facilitate relevant change management processes as needed; design audits and routine checks to ensure data integrity in Workday, assist users with navigation of the system.

   

What do you need?

• * 5-8 years of related experience with deep HRIS/HCM knowledge and data analytics abilities.
• * Bachelors' Degree from an accredited College/University
• * Preferred experience with maintenance of the Workday system with strong knowledge of Workday domains, data structures and reporting functional areas.
• • Financial Services, Banking, or Fintech experience is preferred.
• • Overall knowledge of HR business processes such as talent acquisition, compensation, benefits, talent management, learning and development.
• * Experience/knowledge with stock/equity plan administration is a plus.
• * Strong understanding of HR & Payroll related issues.
• * Proficient with Microsoft Office Suite and advanced Excel skills.
• • Detail oriented, deadline driven and work well under pressure with a high degree of accuracy.
• * Must have outstanding work ethic.
• • Ability to comfortably interact with employees of all levels of experience and seniority, across the organization and uses discretion when dealing with sensitive employee payroll matters.
• • Flexibility in terms of wil Equal Employment Opportunity/M/F/disability/protected veteran status PI241057526