Motor/ Multi-Line Technical Claims Adjuster – Maternity Replacement (14 months)

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.

About the role

What you need to know:

Responsible for:

· Evaluating coverage, investigating and assessing Motor and/or Multi-Line Claims

· Effective handling of reported claims after the occurrence of a catastrophic event

· Performing Desktop surveys/appraisals based on submitted repair costs, invoices and documentation by claimants

· Utilizing settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analysing documentation, policy terms and conditions

· Providing a high standard of customer service and adherence to legal and regulatory requirements

· Providing timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties and responding to incoming inquires according to company policy and procedures

· Determining and timely setting appropriate reserves within authority level

· Issuing indemnity payments within authority level

· Utilizing diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim

· Identifying subrogation opportunities, in house handling when possible

· Identifying fraud and following the appropriate procedure to combat fraud

· Achieving out of court settlements when needed to minimize legal spend

· Effective dealing with complaints.

Technical Skills and Expertise

• Relevant professional experience is a plus

• University degree in Insurance is an asset

• Good command of Microsoft office tools

• Good knowledge of the English language

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area:

TH - Other

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (Greece branch)

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .