Job Information
WTW Carrier Management - Market Engagement & Data Solutions in Melbourne, Australia
With a background in insurance broking and data analytics, you’ll put the interests of clients and the integrity of the market at the heart of the way you do business. Central to this role is providing carriers with performance analytics and feedback whilst identifying opportunities and areas for improvement.
The Role
Ensure that the Carrier Management related components of the broking strategy are delivered, always aligning to our core principle of acting in the best interests of our original clients
Ensure the delivery of contractually committed services to carriers that are contained within our Carrier Services Agreements, whilst coordinating and collaborating with our global teams where appropriate
Be the focal point of our relationships with relevant carriers, internally and externally, plus lead or support the regional/global coordination as appropriate
Lead the ANZ Broking Data Dashboard (PowerBI)
Provide carriers with performance analytics and feedback, identify resulting opportunities and areas for improvement
Lead and support the development of our Carrier Management value proposition, whilst supporting innovation in products, services and propositions more broadly (both internally and to carriers as part of the services provided)
Lead aspects of and support the sales activities related to our Carrier Service Agreements, whether new sales, renewal of existing agreements, or cross sell of WTW services
Ensure all WTW facilities and panels are being shown business when in-scope through opportunity identification reporting
The Requirements
Extensive knowledge of the insurance market and ability to understand potential conflicts of interest in Corporate, Risk and Broking (CRB) activity
Ability to demonstrate evidence of a highly professional and credible approach across the broking market community, resulting in an understanding of client and technical issues and capability to solve
Ability to create and maintain strong relationships with the broking teams, taking responsibility for alignment and coordination with specific business units and functions
Practical experience of broking and or underwriting processes and practices
Working towards or holding relevant qualifications would be advantageous
Project management/organisation skills with experience and ability to deliver to timeframes
Ability to present clearly, translating concepts and information in a manner that is appropriate and accessible to all levels
A self-starter and creative problem solver who is resourceful and able to prioritise and work under pressure
The ability to work within mixed and virtual teams, and to forge links and build networks with different WTW teams
Comfortable to undertake or instruct the organisation based on analysis and interpretation of structured and unstructured data to be used for decision-making
Ability to integrate within the team, and willingness to do what is needed to deliver high quality service to the carriers and internal stakeholders
Practical experience of portfolios, facilities and panels would be an added advantage
Hold all regulatory licenses, permissions and technical or other requirements applicable under local legislation
Why Join WTW?
WTW provides a competitive benefits package which includes the following (eligibility requirements apply):
Annual bonus
Company paid salary continuance insurance
Life and TPD insurance
Hybrid working
Networks (Gender, Wellbeing, Pride)
Career Growth – internal opportunities and development programs
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a “hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.
At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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