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EFI Technical Sales Specialist in New York, New York

Technical Sales Specialist

Location New York, NY

Tracking # 7470

# of Openings 1

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=EFI&cws=43&rid=7470)

All of us at EFI™ are relentlessly focused on the growth and success of the print business. That’s why print providers worldwide turn to EFI to help build their brilliant future. Our 2,500+ worldwide team members are passionate about driving our customers’ business growth with a scalable portfolio of products, solutions, services, support, and world-class partnerships for the manufacturing of signage, packaging, textiles, ceramic tiles, building materials, commercial print, and personalized documents with a wide range of printers, inks, digital front ends, and workflow solutions. Our unwavering commitment is to increase their profits, cut costs, improve productivity, and optimize efficiency — job after job, year after year. We’re obsessed with our customers’ success. And we believe we have the right people, technology, and experience to help businesses achieve their goals. Ready to be brilliant, together?

We are looking for an entry level Technical Sales Specialist (TSS) for our Fiery Business residing in New Jersey, New York or Connecticut area to assist with the pre-sales activity related to the Partner/Reseller Channel. The TSS works closely with the assigned Sales Development Managers to achieve the revenue plan for the territory of NJ, NY, CT, RI, MA, NH, ME and Eastern Canada.

  • Learn all current and future Fiery products and technologies to offer accurate and professional pre-sales support. Understand products from other print manufacturers that could be seen to enhance or compete with our own products. On the Job training provided

  • Communicate and work closely with the Fiery Sales team, dealers and partners on technical customer requirements.

  • Partner with Fiery Sales Development Manager to drive selling activities.

  • Leverage EFI resources and capabilities to assist in helping close business.

  • Execute sales, marketing and support strategies/models to acheive sales target.

  • Provide training, education and support at customer/partner/dealer events and be an extension to the sales force.

  • Provide tech notes on new developments, application problems etc. and provide regular communications and/or technical updates to enhance the knowledge of our partners.

  • Support assigned Partner/Reseller channel territory activities – seminars, trade shows, exhibits, demos and trainings.

  • Effectively present and demonstrate all Fiery products to a variety of audiences, highlighting Fiery features, uses and customer value.

  • Perform technical troubleshooting to insure successful close of business by the Partner/Reseller channel.

  • Establish and maintain close and professional contact with Partner/Reseller Channel partners in your territory.

  • Provide timely and accurate reporting of activity and issues.

  • Log and assist with the resolution of product issues through EFI phone support and engineering.

Job Requirements:

  • Networking/technical degree with 2+ years of related experience. Strong understanding of networking/network security.

  • Detailed knowledge of operating systems: Windows 10 LTSB/LTSC; Mac OS 10- 12.4; and associated networking environments (TCP/IP, LPR, etc.).

  • Knowledge of desktop publishing, graphics, and office application software (Adobe Creative Suite, MS Office, etc), Adobe Acrobat platform and PDF workflow.

  • Knowledge of color management and ICC technology and its applications in digital color printing a plus.

  • Superior presentation skills. Ability to build and customize PowerPoint presentations.

  • Strong communication and interpersonal skills, ability to communicate at all levels and experiences in training activities.

  • Ability to independently and proficiently demonstrate all of the above in a pre-sales situation.

EFI is an “Affirmative Action/EEO/Protected Veteran/Disabled Employer”


Equal Opportunity & Disability Accessibility Statement

EFI is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

EFI is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com. EFI will make determinations on such requests for accommodation or assistance on a case-by-case basis.

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