Lab Service Supervisor

Job Details

Job Location

A&P CALIBRATIONS LLC - Pleasanton, CA

Description

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,050 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

Job Title: Lab Service Supervisor

Reports To: Top Management

FLSA Status: Exempt

Summary:

The Lab Service supervisor has the primary responsibility of the supervision, training, leadership of, and assistance to technicians in-house at A & P Calibrations, Inc. He/She will perform routine and highly complex work related to the troubleshooting, repair, and calibration of biotechnical, pharmaceutical, medical device, dimensional, PLC, electronic/electro-mechanical and mechanical test, and measurement equipment.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

(10+) year’s instrument maintenance/calibration experience in the medical device, pharmaceutical or related industries. One (1) to three (3) years experience as a manager, supervisor, or lead technician.

Education:

Bachelors in Electronics/Technology/Engineering preferred.

Essential Responsibilities (Include but are not limited to the following functions):

· Be responsible for the oversight and training of lower-level technicians in accordance with approved procedures.

· Be able to work primarily without supervision, multi-task, set priorities and lead cross-functional teams as needed.

· Be responsible for technician performance reviews and evaluation.

· Provide input to Management regarding technician performance and customer relations.

· Be the primary customer contact for laboratory equipment and calibrations inquiries.

· Be the primary technical source for technicians, management, customers and purchasing department.

· Possess strong oral and written communications skills (English).

· Computer literate including experience with calibration databases.

· Possess and exhibit strong leadership, analytical, process and utilities calibration skills.

· Possess a sound understanding of regulatory, cGMP and ISO requirements.

· Responsible for Safety and PPE applications and requirements for field operations

Non-Essential Responsibilities:

· Work flexible schedules, overnight/multiple day travel if needed.

· May order parts/manuals/supplies.

· May train lesser experienced technicians.

· May assist with internal, customer/regulatory audits.

· May schedule work.

· May be designees for Operations Management for technical decisions, document access and approvals, and will provide input for evaluations.

· May plan calibration activities in conjunction with office staff.

· Reports Opinions and Interpretations.

· May modify specifications and methods, and participate in validations in conjunction with QA.

· Troubleshoot to the component level, understand schematics, diagrams, BOM and manuals, and have a sound understanding of metrology terms, techniques, and applications.

· Be responsible for the development and/or approval of Standard Operating Procedures, Forms Work Instructions, and Laboratory Operations.

Supervisory Responsibilities:

· Multiple technical direct reports

Language Skills:

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures, and manuals. Ability to write routing reports, correspondence and procedures, complete forms. Ability to speak effectively before groups of customers, or employees of A&P Calibrations, Inc.

Mathematical Skills:

· Ability to calculate figures and amounts, such as percentages, ratios, metrics, decimal place and specification/tolerance interpretation, and parameter conversions. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in

written, oral, diagram or schedule form. Ability to make accept/reject/adjust decisions based upon data and equipment performance.

Specialized Training:

· Military electronics and/or calibration preferred

· Vocational preferred

· PMEL preferred

Certificates and Licenses:

ASQ Certified Calibration Technician preferred

Equipment to include but not limited to:

· Electronic Calibrators

· Electronic Simulators

· Decade Boxes/Resistance Substitutes

· Pressure Calibrators/Dead Weight Testers

· Digital Multimeters

· Digital Thermometers

· Flow Meters

· Timing Devices

· Speed/RPM Meters

· Temperature Probes

· Electronic Balances/Scales

· Dimensional measuring devices

· Temperature mediums-baths, liquid nitrogen

· Autoclaves

· Lyophilizers

· DI Water/Steam Systems

· Sterilizers

· Air Samplers

Skills:

· Strong oral and written communication skills

· Strong leadership attributes

· Reading

· Computer literacy and database knowledge:

1) Keyboard entry

2) Laptop use/synchronize to database

3) Microsoft Office- Spreadsheets, Word documents/word processing

4) Power Point

5) Access

6) Calibration data bases such as Blue Mountain, MudCats, Maximo

7) Calibry Pipette Software

· Familiarity with cGMPs and ISO regulations.

· Customer Relations

· Organization and Planning

· Electronics and/or troubleshooting

· Time management

· Problem solving

· Professional in attitude, demeanor, and appearance

· Reliable

Physical Requirements:

· Must be able to lift and move objects without assistance, minimum 50lbs.

· Accurate Vision at all ranges (close and distant)

· Depth perception/adjust focus

· Ability to see and distinguish color

· Manual dexterity

· Frequent Activities –

a) Standing

b) Walking

c) Use of hands

d) Reaching with arms and hands

· Occasional Activities –

a) Climbing and balancing

b) Stooping/kneeling

c) Crouching and crawling

d) Speaking and hearing

e) Use of the sense of smell

Work Environment:

· Regularly exposed to electrical shock, high pressure

· May work in confined spaces

· Must occasionally work near moving parts

· May work in high places

· May be exposed to fumes or airborne particles and biological cells

· May work where animal experimentation/husbandry is evident

· May be exposed to toxic and caustic chemicals

· Outdoor Weather

· Indoor cold environments (cold rooms)

· May be exposed to loud noise levels