Job description

Are you passionate about providing exceptional customer service and supporting the day-to-day operations of a thriving local business? Snowville Creamery, a small dairy processing plant renowned for its high-quality dairy products, is seeking a dedicated Customer Service & Administrative Assistant to join our team.

Position: Customer Service & Administrative Assistant

Location: Snowville Creamery, 32623 State Route 143, Pomeroy Ohio 45769

Schedule: Full-time,

Key Responsibilities:

· Serve as the first point of contact for customer inquiries via phone, email, and in-person visits, ensuring a positive and professional experience.

· Handle customer complaints and issues promptly, providing solutions that uphold the company's reputation for quality and service.

· Assist with administrative tasks, including data entry, file management, and inventory tracking.

· Support the sales and marketing team with order processing and fulfillment.

· Coordinate with the production team to ensure accurate product production and timely delivery.

· Maintain a clean and organized office environment.

Qualifications:

· Proven experience in customer service or a similar role.

· Excellent communication skills, both written and verbal.

· Strong organizational skills and attention to detail.

· Ability to multitask and prioritize in a fast-paced environment.

· Proficiency with office software (e.g., Microsoft Office Suite) and the ability to learn new systems quickly.

· A team player with a positive attitude.

Benefits:

· Competitive salary

· Dental and Eye Insurance

· Employee take-home fridge full of delicious and nutritious dairy products.

· A supportive and dynamic work environment

·

If you are a customer service superstar with a knack for administration and a love for dairy, we would like to hear from you!

Snowville Creamery is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Snowville Creamery, where we're not just making dairy products; we're crafting a healthier and happier community, one delicious item at a time!

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Expected hours: 35 -- 40 per week

Benefits:

• Dental insurance
• On-the-job training
• Paid time off

• Vision insurance

   

Shift:

• Day shift

   

Weekly day range:

• Every weekend

   

Work setting:

• In-person

   

People with a criminal record are encouraged to apply

Ability to Relocate:

• Pomeroy, OH 45769: Relocate before starting work (Required)

   

Work Location: In person