Date Posted:

2024-02-21

Country:

Spain

Location:

Tecnológico Y Logístico De Vigo Rua B - Parcela 1010 36314 VIGO, Pontevedra Spain

Movemos personas y damos forma al futuro. En GRUPO OTIS estamos orgullosos de ser líderes de la industria que fundamos. ¡Este es el mejor momento para unirte a nuestro equipo!

Estamos actualmente, seleccionando un TÉCNICO (H/M) DE SOPORTE TÉCNICO EN REPUESTOS DE ASCENSORES, para nuestro Centro de Repuestos ubicado en Vigo .

Las principales responsabilidades de la posición son las siguientes:

• Identificar las referencias tanto nacionales como internacionales desde la información que le proporcione el cliente interno.

• Responder a los requerimientos del cliente de acuerdo con los objetivos establecidos: rastrear y hacer seguimiento de las solicitudes de los clientes.

• Apoyo técnico para la identificación de referencias y procesamiento de cotizaciones.

• Revisar nuestros indicadores específicos según la tipología de la solicitud para optimizar los procesos.

• Gestionar la base de datos del Service Center.

• Colaboración directa con otros departamentos/direcciones, así como supervisores y clientes internacionales.

• Seguimiento de métricas (SLA, KPIs, OPTD) y cumplimiento de los procesos internos en la estandarización y homologación de producto.

• Creación de mejoras en herramienta web para simplificación de búsquedas de producto por parte de los usuarios.

• Dar soporte a nuestro grupo de campo en servicios tales como: alquileres de útiles, certificación de calibración, etc.

REQUISITOS:

EXPERIENCIA :

• Conocimiento en electricidad – electrónica.

• Interpretación de planos.

• Conocimiento ascensores valorable.

OTROS REQUISITOS:

• Valorable nivel de inglés.

• Ofimática: nivel usuario o alto de Ms Office completo; muy valorables conocimientos en Excel (tablas dinámicas).

Es tu oportunidad para unirte a una empresa y un Grupo, donde encontrarás una cultura y valores, donde poder desarrollarte y crecer tanto personal como profesionalmente.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.