Medical Practice Patient Representative

Location: Poughkeepsie, NY, United States

Requisition ID: 38203

Salary Range: 16.00 - 29.51 HOURLY

Work Shift: 8:30-5:00 W/ A 30 MIN LUNCH BREAK

FT/PT/PD: FULL-TIME

Exempt/Non-Exempt: Non-Exempt

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Description

$500 SIGN ON BONUS (EXTERNALS ONLY)

Medical Patient Practice Representative-Poughkeepsie, NY-Neurology

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,

Summary:

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities:

1. Ensures accuracy of patient's information, including demographics and insurance.

2. Performs reception of customers and communicates pleasantly and effectively.

3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

4. Registers, verifies and schedules patient appointments, testing, and referrals.

5. Reschedules cancelled, no show, tickler appointments.

6. Processes record requests, including the copying, billing, charging and recording.

7. Collects co-pays and reconciles moneys for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Completes audits as assigned.

10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

11. Presents a professional appearance and image.

12. Fulfills all compliance responsibilities related to the position.

13. Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).

14. Performs other duties as required.

Other information:

Required: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).

Minimum Experience: six months

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EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.