Job Description

Insight Global is seeking an experienced advanced Service Desk Engineer. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. We need individuals who are passionate about customer service and have experience as an advanced desktop support along with service desk engineering.

* Ascertain and meet customer expectations

* Work effectively and independently in a fast paced team environment where priorities can rapidly change

* Prioritize own work activities with minimal guidance and coaching

* Solve complex problems through discovery and analysis with minimal guidance

* Complete complex projects independently with minimal oversight and direction

* Manage competing priorities to meet goals

* Communicate effectively orally and in writing

* Provide, maintain and follow technical documentation

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

* Windows 10 and 11

* SCCM

* Okta

* Active Directory

* Powershell scripting

* Group Policies

* Troubleshooting at the system level College Degree in Related Field null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.