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Cisco Senior Site Reliability Engineer - Cloud Services in RTP, North Carolina

Who We Are

Today’s business environment is more than that - it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skills to be successful. This is now a mantra for our Cisco leadership team and for us. The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving technology, the best of business processes and outstanding data insights. Together, we will revamp the Cisco experience. Show the world how to revamp applications and demonstrate the future of the Internet to showcase Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! Be part of IT Cloud Strategy efforts passionate about modernization and re-engineering of on-prem file storage, block storage and backup infrastructure with Distributed Storage, including distributed block storage, object storage, file storage and SAN Storage.

Who You'll Work With

As an integral part of our Storage SRE team, you'll chip in to the automation and modernization of Cisco's Storage Infrastructure, advancing our IT cloud transformation. Work alongside a diverse group of Architects, Design Engineers, SMEs, and software developers practicing agile methodologies, using JIRA to handle our efforts through scrum or Kanban.

Who You Are

With excellent communication skills, you can connect with team members. Your problem-solving abilities enable you to offer inventive solutions and perform thorough analyses. You approach challenges with a customer-focused mentality and possess a combination of interpersonal and leadership skills, ready to mentor and inspire. As a Site Reliability Engineer, you've led impactful infrastructure enhancement projects and are well-versed in cloud technologies and DevOps principles. Your understanding of object storage and archival solutions positions you as a forward-thinking leader known for large-scale improvements.

What You’ll Do

As a Site Reliability Engineer, you will coordinate and enhance SRE practices for an array of storage solutions, emphasizing automation and a DevOps mentality to promote system resilience and user-centric self-service. Your role involves agile software development, applying Linux expertise to handle storage systems, and implementing CI/CD pipelines to streamline cloud operations and workflow automation. You will also engage in complex problem-solving, liaise with vendors to refine storage capability and spearhead projects to innovate and maintain a secure, efficient, and scalable cloud infrastructure. Tasked with configuring storage services such as S3, EBS, FSx, and EFS on platforms like AWS, Azure, and GCP, you will also automate storage monitoring, help with capacity management, and uphold standards for cloud storage to ensure robust and future-proof systems.

Minimum Qualifications:

  • 7+ years of experience supporting enterprise storage

  • Experience implementing, optimizing, and managing global enterprise scale storage, including Enterprise Scale SAN and NAS and Software Defined storage. Enterprise Backup solutions and Replication technologies, software defined storage and Public Cloud platform and protocols.

  • Experience with cloud and on-prem enterprise storage environments such as EMC VMAX/PowerMax, Data domain, SRDF, SnapMirror, NetApp, Veritas Netbackup, VMware, EC2, EBS, FSx or S3, S3 Glacier or S3 Glacier Deep Archive

  • Experience with cloud-based software development tools and methodologies such as Git, CI/CD, CodeDeploy, CodePipeline, Jenkins, Build Automation and Testing

  • Experience in programming languages such as, Python, PowerShell, Ruby, GoLang or Bash

  • Experience with infrastructure and configuration management tools such as, RedHat, CentOS/Windows, VMware, Puppet or Ansible

Preferred Qualifications:

  • Bachelors Degree in STEM

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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