Overview

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Operational Accountability:

• Plans, directs and evaluates, through subordinate managers, the programs, systems, operations and resources of the assigned clinical areas

• Directs all aspects of patient care within the clinical areas and ensures the application of consistent practices relating to clinical/administrative operations, customer service, human resources activities and CHI Franciscan Health (CHI-FH) standards; collaborates with medical staff to develop and implement new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served.

• Collaborates with other leadership/staff in the common goal of standardization, integration and enhancement of the continuum of services available within designated clinical areas

• Directs the development, implementation and evaluation of new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned clinical areas to ensure consistency .

Resource Management/Budget Administration:

Determines resources needed to accomplish the performance objectives of the clinical area(s) and oversees activities and resources in a manner that is fiscally responsible and in accordance with CHI Franciscan Health (CHI-FH) policies and standards

Staff Management and Development:

Plans, directs and evaluates the work of clinical management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.

Performance/Quality Improvement:

Develops, implements, monitors and evaluates systems/initiatives/programs to facilitate performance/quality improvements

Regulatory Compliance:

• Ensures full compliance with internal/external legal and regulatory standards and requirements, and that effective control procedures are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices in meeting expectations and producing desired results.

• Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.

Short- and Long-Term Planning:

Anticipates and recognizes the evolving factors that affect current/future needs

Business Development/Marketing:

• Works collaboratively with CHI Franciscan Health (CHI-FH) Marketing/Communications Dept. to develop effective marketing strategies and promotional materials for the clinical areas.

• Cultivates and maintains professional relationships with primary customers of the clinical area(s) including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures.

Performs related duties as required.

Qualifications

Education/Work Experience Requirements:

Bachelor’s degree in nursing, business/healthcare administration, or a related discipline and six years of related clinical work experience (preferably as an RN in critical/intensive care and/or emergency services) that would demonstrate attainment of the requisite job knowledge/abilities, including three years in a supervisory or management capacity.

Master’s degree in a discipline related to the duties of the position is preferred.

We are an equal opportunity/affirmative action employer.

Pay Range

$62.24 - $80.91 /hour

We are an equal opportunity/affirmative action employer.