Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1400 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and has recently welcomed new teams focusing on business applications. For its 24-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

What you'll do

The Cloud Infrastructure Cost Transparency (CICT) unit provides the central services for SAPs infrastructure capacities, utilizations and charge-out.

As a team member of our agile team you'll take over responsibilities around the following topics:

Drive topics from a FinOps perspective around our internal product Cloud Billing & Reporting (CBR)

Cross collaboration to understand support colleagues, customers, management, and complex processes

Collect requirements for various purposes like charge-out & billing, capacity management, incident, change & problem management followed by report generation, and support development of dashboards for transparency

Enable customer to use analytics dashboards for supporting management, infrastructure coordinators & platform ops

Analyze big data of metered cloud services and deliver valuable insights based on customer requirements

Be part of our virtual team, working on operations tickets, regular backlogs in a DevOps Culture, writing tool documentation & training of the operational colleagues, management, and customers

What you bring

Required skills

Highly motivated to drive topics forward, ability & willingness to acquire new knowledge quickly

Study in Software Engineering, Computer Science, or Business Informatics

Experiences in data analytics

Basic understanding of FinOps

Ability to structure topics, multi-task and work under tight deadlines

Strong communication (written and verbal English), presentation and analytical skills

Preferred skills

Knowledge about IaaS (like AWS, GCP, Azure)

Experience in SQL, HANA

Experiences in TypeScript, Python

Knowledge of ITIL V3 will be highly beneficial

Experience with SAP Analytics Cloud, SAP BTP Suite like DataSphere/DI/Cloud Foundry

Meet your team

A warm welcome in CICT a unit of SAP GCID. Meet our motivated & dynamic team dedicated to innovation, collaboration, and excellence. With diverse expertise, we enhance SAP Cloud efficiency & drive success providing SAP central infrastructure services.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 393776 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.