Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Would you like to be part of a high performing team focused on delighting customers of all sizes, across a variety of industries? Do you have the sales acumen and technical aptitude to guide companies to adopt cloud services? Do you have the grit and organizational skill to actively prospect in and engage with a large number of accounts? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, this role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company to new/existing customers.

As a Cloud Solutions Centre Account Manager you will act as a general manager of a geographic territory of SMBs that span numerous industry types. Due to the size of SMBs, they have different requirements and face unique IT challenges compared to large enterprises. Customers will be new/existing AWS users at different stages of the cloud adoption journey. Sales strategies include helping customers optimize their AWS spend while helping them refactor applications for the cloud. You will develop and execute a strategy to engage C-Level decision makers and help them expand usage of AWS across new lines of business. You will progress Marketing driven leads qualified by Demand Generation Representatives and self-prospect opportunities to launch.

Key job responsibilities

• Achieve all output goals including: annual revenue quota, new workloads, and input goals including: pipeline created, progressed and launched

• Driving net new business by leveraging one-to-many and one-to-one outbound campaigns in addition to qualifying and progressing inbound opportunities from marketing and partner channels

• Expanding AWS services breadth and consumption within existing customer base through account planning and management

• Working backwards from customer goals and objectives, understand the technology footprint, technical challenges, and business objectives your customers face

• Accurately track activity and forecasting pipeline and sales targets in CRM (Salesforce)

• Managing full sales cycles including prospecting, demos, discovery, building technical and business cases, negotiating and closing deals

• Collaborating with cross-functional internal teams including Demand Generation, Solutions Architects, Partner Sales, Business Development Representatives, and Specialists to meet the unique needs of customers

• Leveraging the Amazon Partner Network ecosystem consisting of System Integrator and Technology partners to acquire new/grow existing customers, to accelerate service adoption and revenue

• Innovating new and creative ways to help customers adopt the cloud across regions, and supporting the broader rollout of the most effective sales plays

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

Basic Qualifications

• 3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience

• Knowledge of existing and developing technologies

• Bachelor's degree or equivalent

• Experience with sales CRM tools such as Salesforce or similar software

• Strong verbal and written communication skills

Preferred Qualifications

• AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer)

• Track record of top performance in developing new/existing customer base through account management activities

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.