Description We are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations.

Responsibilities:

• Engage with customers via phone to comprehend the scope of their technical problems.

• Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards.

• Remotely or in-person, perform repairs based on the nature of the problem.

• Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality.

• Document all repair actions and customer interactions in the ERP system.

• Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues.

• Assemble and disassemble electrical devices as part of the troubleshooting process. Requirements • Proficiency in Electrical Engineering with a focus on hardware components and motherboards

• Demonstrated skills in Hardware & Software Installation

• Ability to perform Hardware and Software Configuration tasks

• Experience in Electrical Repairs, particularly related to PC components

• Knowledge of various hardware components and their functionality

• Excellent Customer Service skills with the ability to communicate technical information effectively

• Proven experience in troubleshooting and resolving issues related to hardware configuration and software configuration

• Ability to work independently and as part of a team

• Detail-oriented with strong problem-solving skills Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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