Clinical Sales Applications Specialist

Help the World Breathe Easier by Collaborating with Innovative Vyaire Employees Around the World

As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are an energetic company with a long history of revolutionary products. We devise outstanding solutions that allow patients to lead ordinary lives. We believe the best way to create new value for our customers, is to become invaluable. We know a dynamic culture with diversity of thought makes this possible. Our colleagues are people who specialize in exceeding expectations, establishing last relationships and making it a priority to listen. We are dedicated to anticipating what’s next and get it done. We thrive on contributing and making a difference.

To learn more, visit our website: www.vyaire.com

Watch our video: https://youtu.be/vE6nTH_FElA

The Impact You’ll Make in this Role

As a Clinical Sales Applications Specialist covering the North of England & Scotland, you will be a part of our Respiratory Diagnostics RDx team supporting our software and Vyntus product lines using SentrySuite for our PFT, CPET and tidal breathing analysis solutions.

In this field-based role, you be responsible for the success of our customer installations. This will include the provision of customer product

training and partnering with our senior clinical applications specialist, sales and services teams to provide our customers an exceptional

experience.

You will also Account Manage a number of customers in terms of sales and clinical support within a set remit. Full support and training will be provided on products and account management.

This role will be looking after the North of England and Scotland.

Overall Purpose of the role

Clinical Applications Specialist:

• Develop, plan, and manage customer training programs on respiratory diagnostics equipment using SentrySuite.

• Provide customer training on PFT + plethysmography and CPET

• Support customers with tidal breathing analysis data (Raw and sRaw )

Coordinate and deliver on-site product and service training to customers and maintain customer relationships. Trainings may

range from 1-4 days.

•Be a strategic partner during pre and post sales activities by leading or participating in product and service demonstrations

and/or the design, implementation and monitoring of new products or services.

•Provide technical and clinical product insight during the sales process by demonstrating product value to decision makers to

orchestrate a successful product conversion within the customer’s organisation, as needed.

• Improve customer satisfaction and by product improvement by effectively communicating customer needs.

Manage time efficiently and effectively to meet needs of the customer and also of the business. Able to prioritise tasks based

on business need.

Clinical Account Manager:

The Clinical Account Manager is responsible for supporting customers in the development of their respiratory diagnostics and

management service to patients

• Co-Ordinate resources to ensure optimal customer focus and perception

• Co-Ordinate between the different teams from the various departments i.e. marketing and customer care.

• Ensure maximum customer satisfaction through coordination with the internal customer support organisation

• Support the roll out of new products and market strategies

• Discuss appropriate product solutions

• Responsible for the organisation of all Vyaire UK exhibitions and trade shows within designated region

• Responsible for all area key accounts, develop market share and new customers

Ensure presence and permanent follow up of customers providing them with regular information on products and services

evolution

• Provide regular updates of successes to UK management team

• Provide value-added solutions to the customer by gathering all resources available to the sales organisation

• Update and follow up prospects, sales forecasts, and provide market share data

• Provide quotations related to tenders considering internal processes

• Demonstrate management of the territory by providing regular weekly plans and follow ups to management

• Execute on business opportunities and maintain a pipeline large enough to support objective attainment

• Ensure knowledge of and compliance with company policies and processes

• Support Senior CAS to manage, maintain and care for company demonstration equipment

• Undertake other duties and responsibilities as assigned by Management

Required Qualifications:

Education:

RCCP Registered Clinical Physiologist

Exercise / Respiratory Physiology Degree, Master’s preferred Registered/Certified Pulmonary Function Physiologist

Competencies

Essential

• Effective Team member and willing to act on behalf of the team

• Knowledge of PFT + Body Plethysmography and CPET measurement

• Strong knowledge of SentrySuite software

• Strong interpersonal skills with ability to influence others

• Pro-active and meeting commitments

• Good customer orientation and problem-solving skills

• Ability to communicate knowledge to a wide customer base

• Embody trust, integrity and ethics inside and outside the Company

• The ability to work accurately within a team with minimal supervision

• Good planning and organisational skills

• Clear communication skills with the ability to communicate at all levels

• Conscientious approach to work

• Ability to multitask

• Flexible attitude and ability to handle changing priorities

• Computer literacy with a good working knowledge of Microsoft Office

Licence

• Valid clean UK driving license

Travel requirements

• Some travel away from home from time to time in the UK and abroad.

UK - FIELD

Full time

We aspire to a “higher calling” , aligning ourselves with healthcare providers to improve the lives of those who are treated with our devices.

Across the Ventilation, Respiratory Diagnostics and Anesthesia Delivery & Patient Monitoring market segments, we represent the largest pure-play company of our kind, with an ambitious and innovative vision for growth. We hold each other mutually accountable for the quality and reliability of our products and work together toward setting a new market standard in these categories.

We are transforming the future of respiratory care; explore how you can be a part of it.

We are a unified “breathing company”, with a global team that is unrivaled in the respiratory care continuum. Each of our 5,000 people worldwide is critical to achieving our shared purpose of improving the lives of those who are treated with our devices. Our people are empowered to “do the right thing” every day and always put patients first. Our market presence, breadth of product and technical expertise enable us to impact the lives of patients around the world every day.

One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person’s race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.

To learn about our terms of use, please review Terms & Conditions (http://www.vyaire.com/terms-of-use) . Also, provided here is a link to our Privacy Policy (http://www.vyaire.com/privacy-policy)

One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.