Are you looking for an opportunity to be part of a global market leading company within our Group IT?

We are looking for an experienced Microsoft SharePoint Online & Teams Specialist to join our Unified Communication & Collaboration team. As a member of this team, you will play a crucial role maintaining and optimize SharePoint online, acting as advisor and escalation point for support and operation teams, delivering exceptional end-user support, executing changes and driving technology adoption.

We are seeking someone with deep technical SharePoint expertise and a passion for delivering high-quality service.

This role is based and located in Poland.

About the Team:

Based at our global headquarters in Ballerup, you will be part of our Unified Communication & Collaboration team anchored in Modern Workplace, who are responsible for delivering a wide range of communication and collaboration services, including SharePoint Online and Microsoft Teams to our global end-users.

As a member of this global team, you will report directly to Jesper Skovgaard, Head of Unified Communications & Collaboration and become a part of unformal, flexible, hybrid and modern workplace.

The key success criteria for this position are you have experience from a similar SharePoint environment, excellent communication skills, the ability to work independently and a commitment to providing the best possible service.

Your Contribution and Primary Responsibilities:

Define best SharePoint practices and standards​

Monitor, maintain and optimize our SharePoint environment

Deliver SharePoint support, execute changes and facilitate adoption​

Provide input and participate in strategy work for the platform​.

Key Assignments:

As our SharePoint Specialist, you will focus on the following areas:

Ensure healthy SharePoint environment, following Microsoft's announcement for retirement of components and services

Secure SharePoint servers and databases is compliant (backup/restore).

Evaluate the use of 3rd party tools users want to add to the SharePoint tenant

Act as advisor and escalation point for SharePoint

Conduct troubleshooting and diagnostics

Collaborate with IT stakeholders to secure and enhance SharePoint services

Develop and maintain knowledge articles for supporters on SharePoint technology.

Qualifications and Skills:

To succeed in this role, we envision you have the following:

Deep technical knowledge of SharePoint and preferable Microsoft services and technologies, preferably gained in a large international company or similar industry

Service-oriented and team player attitude, with a passion for collaborating with different people and personalities

Familiarity with ITIL processes and ServiceNow is advantageous but not mandatory

The ability to work independently in a structured manner

Excellent communication skills, both written and verbal, with a customer-centric mindset.

Fluent Written and Spoken English Skills:

As an international organization with colleagues in over 50 countries, proficiency in English, both written and spoken, is essential for effective communication across the company.

Join us in bringing people closer

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

The GN culture

GN’s values listen, challenge and transform form our culture. We greet every day with energy, engagement, and enthusiasm, bringing our best selves and approaching problem-solving and challenges with a ‘glass half full’ attitude. We’re independent, but we also know when two heads are better than one.

Our leaders are supportive, our teams are tight-knit, and we believe in the power of collaboration across every level of our organization.

Our workplace offers plenty of different benefits and flexibility to keep us happy and healthy and allow us to focus on what matters to us in and outside of work.

We hope you are curious to explore and engage in the recruitment process with us.

#LI-GNGroup

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

• Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

• Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .