Asset Management Technician

Washington, DC - onsite

Top Secret clearance required

As Asset Management Technician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world. Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully operational and able to support their mission. Come be a game changer and join our team!

What you’ll do:

• You’ll manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.

• You’ll support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning

• You’ll install workstations, thin clients, and printers in customer locations. This includes troubleshooting issues with the setup and installation of these devices.

• You'll work with other Service Desk Technicians to response to on demand requests for Tier 1 support.

What you’ll need to succeed:

• Active Top Secret Clearance

• You are available to provide 100% onsite support in downtown Washington DC.

• Basic understanding of Active Directory, OUs and Workstations

• Experience responding to on demand requests for Tier 1 support

• 2 years of experience in an asset management position

• Experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks

• Experience working in a team-oriented, collaborative environment

• Experience working with SharePoint, Microsoft Teams and ServiceNow

• Understanding of Change Management processes and controls

#M2

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.